Refund policy

Cancellations & Refunds: We do not accept cancellations or refunds.

All items are made to order therefore we do not offer any refunds. 

Return Shipping: If error is due to the customer then the customer will be responsible for purchasing a new shipping label in order for us to resend the item to correct address. This is very important to make sure correct information is given at time of purchase because items are made to order and we do not offer refunds as stated above. If you realize your address is wrong and we haven't shipped your product , please send us an email so we can correct it for you.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at simplysavagega@gmail.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at simplysavagega@gmail.com.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items

Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

ALL SALES ARE FINAL, NO REFUNDS 

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds